Your privacy matters to us. This policy explains what information we collect when you visit or purchase from Thinnie Ayurvedic, how we use it, and the choices you have.
1. Information We Collect
When you create an account, place an order, or contact us, we collect:
- ✦ Your full name
- ✦ Email address
- ✦ Phone number
- ✦ Shipping and billing address
Payment details (card number, UPI ID, bank information) are processed directly by our payment partner Razorpay and are never stored on our servers.
2. How We Use Your Information
We use the information you share with us for the following purposes:
- ✦ Processing and delivering your orders
- ✦ Sending order updates and shipping notifications
- ✦ Responding to your queries and support requests
- ✦ Sending you newsletters or offers (only if you opt in)
- ✦ Meeting legal, tax, and accounting obligations
3. We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to any third party. Information is shared only with trusted service providers (such as our courier partners and payment gateway) and only to the extent needed to fulfil your order.
4. Data Storage & Security
Your data is stored on secure servers protected by industry-standard safeguards including encryption in transit (HTTPS), hashed passwords, and access controls. While we work hard to protect your information, no method of internet transmission is 100% secure.
5. Cookies
We use a small number of cookies to keep you signed in, remember your cart, and understand how our website is used. You can disable cookies in your browser, but parts of the site may not work as expected.
6. Your Rights
You can request access to, correction of, or deletion of your personal data at any time by writing to hello@thinnieayurvedic.com. We will respond within a reasonable time frame.
7. Updates to this Policy
We may update this policy from time to time. The latest version will always be available on this page along with the date of the most recent change.